Return & Refund Policy

Final Sale Policy

Due to the unique, pre-owned, vintage, and often one-of-a-kind nature of our items, all purchases are considered final sale unless otherwise required by applicable consumer law.

We do not accept returns, exchanges, or refunds for:

• Change of mind
• Incorrect fit or size
• Differences between the tagged size and modern sizing expectations
• Minor measurement variations
• Minor color differences caused by lighting, photography, or screen settings
• Signs of wear, age, fading, repairs, alterations, or imperfections that were disclosed in the product description or photographs
• Delays caused by customs clearance or the buyer’s local postal service

Please review all photographs, condition notes, measurements, and product details carefully before placing an order.

Exceptions and Pre-Shipment Documentation

Before shipment, every item is carefully inspected and photographed and/or video-recorded. This documentation may include the item’s overall condition, disclosed flaws, labels, identifying details, included accessories, packaging process, and the sealed parcel.

These records are retained for condition verification, fraud prevention, shipping claims, and the investigation of payment or customer disputes.

Please contact us if:

• You received the wrong item
• The item has a significant defect that was not disclosed
• The item materially differs from its description
• The item was damaged during transit
• You have a substantiated concern regarding authenticity

Minor signs of wear consistent with the item’s stated age, condition grade, product description, or photographs are not considered defects.

To report an eligible issue, contact us at leganshop@naver.com within 3 calendar days of delivery. Please include your order number and clear photographs or video showing:

• The unopened parcel and shipping label
• The exterior and interior packaging
• The item in its entirety
• The specific area related to the claim

Please retain all original packaging until the issue has been resolved. Failure to provide sufficient documentation may limit our ability to investigate the claim or submit a claim to the shipping carrier.

All claims will be reviewed against the product listing, condition notes, shipment records, tracking information, and our pre-shipment photographs and video.

Do not return any item without receiving written return authorization from us. Unauthorized returns may be refused, except where acceptance is required by applicable law.

Condition of Returned Items

Where a return is approved or legally required, the item must be returned:

• In the same condition in which it was received
• Unworn other than briefly tried on
• Unwashed and unaltered
• Free from stains, odors, perfume, smoke, makeup, pet hair, or damage
• With all original tags, accessories, packaging, and security tags attached

We reserve the right, where permitted by law, to refuse a return or reduce the refund if the item has been worn, damaged, altered, cleaned, or otherwise diminished in value after delivery.

Return Shipping

Unless the return results from our error or applicable law requires otherwise, the customer is responsible for all return shipping costs, customs charges, taxes, brokerage fees, and insurance.

Returns must be sent using a tracked and insured shipping service. We are not responsible for returned parcels that are lost or damaged in transit.

Any return address provided by us must be used exactly as instructed. Returns sent to another address may not be accepted.

Refunds

Approved refunds will be issued to the original payment method after the returned item has been received and inspected.

Original shipping charges, import duties, taxes, payment-processing fees, currency-conversion costs, and return shipping costs are non-refundable except where the return results from our error or where applicable law requires otherwise.

Processing times may vary depending on the payment provider and financial institution.

Order Cancellations

Orders are processed promptly, and cancellation requests cannot be guaranteed.

Once an order has been shipped, it cannot be cancelled except where cancellation is required by applicable law.

Refused and Unclaimed Deliveries

Customers are responsible for providing a complete and accurate delivery address and for paying any import duties, taxes, or customs charges imposed by the destination country.

If an order is refused, unclaimed, or returned because the customer failed to pay customs charges or provide required information, any refund will be issued only after the parcel has been returned to us. Original shipping, return shipping, customs charges, carrier fees, and other unrecoverable costs may be deducted from the refund where permitted by law.

Statutory Consumer Rights

Nothing in this policy excludes, restricts, or overrides any consumer right that cannot lawfully be excluded under the laws applicable to the customer.

Customers located in jurisdictions that provide mandatory cancellation, withdrawal, refund, repair, replacement, or conformity rights remain entitled to those rights.

Where a conflict exists between this policy and mandatory applicable consumer law, the mandatory consumer law will prevail.